Frequently Asked Questions
Everything you need to know about shopping with Double Cross Clothing Co.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. Our clothing generally follows a standard athletic fit, but we recommend measuring a favorite garment at home and comparing it to our charts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Afterpay.
Are your garments ethically sourced?
Yes, Double Cross Clothing Co. is committed to ethical manufacturing. We partner only with suppliers who adhere to fair labor practices and utilize sustainable production methods whenever possible.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.